Location: Riyadh, Saudi Arabia 

Reports to:   Head of Key Accounts

Department: Growth - Direct Salse Department - Key Account Management

Number of people Managed: 3

Job Purpose

The Key Account Manager is responsible for nurturing and growing relationships with IPS’s most strategic clients. This role involves managing all aspects of the sales cycle, from identifying client needs to delivering tailored AV solutions, ensuring client satisfaction, and achieving revenue targets. By acting as the client’s trusted advisor, the Key Account Manager plays a vital role in building long-term partnerships and contributing to IPS’s market position and business growth.

Job Dimensions

Account Management & Sales Execution

• Manage a portfolio of key clients and serve as the main point of contact.
• Understand client business objectives and develop customized solutions in collaboration with pre-sales and product teams.
• Meet or exceed sales targets and growth objectives within assigned accounts.
• Prepare and deliver client presentations, proposals, and quotations.

Relationship Building & Retention

• Establish and maintain long-term relationships with decision-makers and influencers.
• Ensure client satisfaction through regular check-ins, reviews, and prompt issue resolution.
• Identify opportunities for upselling, renewals, and solution expansion.

Cross-Functional Collaboration

• Coordinate with internal teams, including logistics, finance, and technical support, to ensure smooth delivery and post-sale service.
• Provide client feedback to improve solution offerings and service delivery.

Reporting & Forecasting

• Maintain accurate sales records and pipeline updates in the CRM system.
• Prepare forecasts and sales reports for leadership visibility.

Job Requirement

Competencies:

Location: Riyadh, Saudi Arabia 

Reports to: Head of Product

Department:  Growth – Product Management

Number of people Managed: 1

Job Summary

The Senior Product Manager plays a pivotal role within the Growth – Product Management department at IPS. This position is responsible for driving the strategic development, positioning, and lifecycle management of IPS’s professional AV solutions portfolio. The role focuses on aligning customer needs, market trends, and technology innovations to deliver differentiated products that support revenue growth, market expansion, and customer satisfaction. This position is vital to maintaining IPS’s leadership in the Saudi AV distribution market and adjacent technology sectors.

The Senior Product Manager is responsible for executing IPS’s product strategy by managing key product lines, driving innovation, and supporting revenue generation. This role plays a critical part in enhancing IPS Academy by designing training initiatives and ensuring product solutions are competitive and aligned with market needs. The role serves as a bridge between technical, commercial, and training efforts.

Job Dimensions

Key Activities, Responsibilities, and Accountabilities (main accountabilities, not an exhaustive list of tasks)

 Product Lifecycle Management

• Lead end-to-end lifecycle of assigned product lines, from concept through launch and ongoing enhancements.
• Define product roadmaps and coordinate with cross-functional teams for execution.
• Partner with vendors to co-develop and enhance product solutions
  

Market Strategy & Insights

• Conduct market and customer research to identify opportunities and refine product positioning.
• Create pricing, profitability, and market entry strategies for assigned lines.
• Benchmark against competitors to ensure market relevance

IPS Academy Development

• Design and lead technical and business training content under IPS Academy.
• Launch and evaluate certification programs for system integrators.
• Promote academy initiatives in collaboration with marketing and sales.

Stakeholder & Team Collaboration

•  Serve as the primary contact between product, sales, marketing, and pre-sales teams.
•  Conduct internal and external product training sessions.
• Track performance metrics and iterate product/training strategies accordingly.

Job Requirement

Competencies:

Location: Riyadh, Saudi Arabia 

Reports to:  Chief Executive Officer (CEO)

Department: CEO Office 

Number of people Managed: 0

Job Purpose

The Secretary plays a crucial administrative support role within the CEO Office at IPS. This position ensures the smooth functioning of the CEO’s daily agenda, manages communications, and maintains critical documentation with confidentiality and efficiency. In a fast-paced professional AV distribution environment, the Secretary serves as a key liaison between the CEO and internal/external stakeholders, contributing to the operational flow and executive-level decision-making support.  

Job Dimensions

Key Activities, Responsibilities, and Accountabilities (main accountabilities, not an exhaustive list of tasks)

Key Responsibilities Executive Support


•   Manage the CEO’s calendar, appointments, meetings, and travel arrangements.
  
•  Prepare and edit correspondence, reports, presentations, and other confidential documents.
• Ensure the CEO is well-prepared for meetings and engagements.

Administrative Operations


• Prepare and edit correspondence, presentations, reports, and other documents for executive-level review.
  
• Maintain electronic and paper filing systems with high accuracy and confidentiality.
  
• Monitor office supplies and handle procurement requests related to the CEO Office.  
  

Meeting & Event Management

•  Organize executive meetings, including board meetings, leadership offsites, and strategic workshops. 
• Prepare agendas, take minutes, and follow up on action items. 
• Coordinate logistics for internal and external events involving the CEO.
• Prepare agendas, take minutes, and follow up on action items. 
  

Confidential and Strategic Support

•  Handle sensitive information with the utmost discretion and confidentiality.
•  Assist the CEO with special projects, research, and presentations.
  
•  Monitor tasks and priorities to ensure alignment with the CEO’s strategic goals.
• Ensure adherence to internal administrative policies and protocols across CEO Office interactions.

Governance and Compliance

•  Ensure adherence to corporate governance principles and ethical standards.
• Collaborate with the Audit Senior Associate to review internal audits and compliance measures.
• Respond to risk assessment outcomes and implement corrective action plans.




Job Requirement

Competencies:

Location: Riyadh, Saudi Arabia 

Reports to: Chief Growth Officer (CGO)

Department: Growth - Direct Salse Department 

Number of people Managed: 3

Job Purpose

The Senior Sales Director leads the Direct Sales Department, overseeing three key units: SME Accounts, Key Accounts, and AV Sales Consultations (focused on business development and lead generation). This leadership role is pivotal in aligning sales strategies with company growth objectives, driving revenue performance, and building a high-performance sales culture. In addition to departmental oversight, the Senior Sales Director is directly responsible for achieving individual sales targets, playing an active role in securing key opportunities and strategic partnerships.

Job Dimensions

Key Activities, Responsibilities, and Accountabilities (main accountabilities, not an exhaustive list of tasks)

    Strategic Sales Leadership

• Develop and implement a comprehensive sales strategy for all Direct Sales units aligned with the company’s growth goals.
•  Lead revenue planning, forecasting, and budgeting activities across the department.
•  Analyze market trends, customer needs, and competitor activities to refine go-to-market strategies.
•  Collaborate with executive leadership to align sales strategies with overall business initiatives.

Departmental Oversight and Performance Management

• Supervise and guide the Heads of SME Accounts, Key Accounts, and AV Sales Consultations Team Lead.
• Establish performance metrics, targets, and incentive structures for the sales teams.
• Review pipeline reports and ensure accurate forecasting and consistent pipeline development.
• Champion cross-functional collaboration with Marketing, Product Management, and Pre-Sales teams.

High-Value Sales Execution

•  Personally manage high-value or strategic accounts to meet assigned personal sales targets.
• Engage in high-stakes negotiations, contract closings, and client relationship development.
• Represent the company in executive-level discussions with partners and clients.

Team Development and Culture Building

• Lead recruitment, onboarding, and professional development for sales leaders and teams.
• Foster a performance-driven, accountable, and collaborative team culture.
• Provide mentorship and training to elevate sales capabilities across all levels.

Job Requirement

Competencies: